LSM Agents
Process

How we work

Six phases from first call to running system. No surprises, no scope drift.

Phase 1

01

Discovery

We map your workflow, your constraints, your real problems. Not a sales call disguised as discovery — an actual diagnosis. 30–60 minutes, free, no obligation.

Phase 2

02

Architecture

We pick the stack against your constraints, not against trends. You get a written architecture document with every decision named: hosting region, data flows, third-party processors, AVV requirements, fallback paths. Signed before a single line is written.

Phase 3

03

Build

You see the work daily on a private staging URL. Slack channel for fast iteration. Daily commits, weekly demos. Compressed timelines available — 5-day Express, same-day kickoff for emergencies.

Phase 4

04

Compliance audit

BFSG (WCAG 2.2 AA), AI Act Article 50 disclosure, DSGVO + TDDDG, AVV templates. Audit run before launch — not after, when fines apply. Written report attached to the handover.

Phase 5

05

Launch

You ship to production. We run smoke tests, monitor for the first 72 hours, fix anything that breaks. Two-week iteration window where defects and regressions are free.

Phase 6

06

Hypercare & retainer

Pick a retainer tier from the calculator. Bare (€99/mo) is host-only. Operator (€2,999/mo) is full-stack maintenance with monthly revenue reports. Sovereign (€6,999/mo, max 4 clients) is fractional Head of Digital with embedded leadership presence.

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