LSM Agents

Industries · Hotels

Hotels: cut OTA dependence, capture direct bookings, comply with BFSG.

Direct-booking site in 6 languages, BFSG-compliant booking flow, Google-Business optimization, optional AI concierge. Built for independent and boutique hotels in DACH and Greece who want their margin back.

What hotel operators actually face

  • 1Booking.com and Expedia take 15-25% per reservation. Your direct-booking site sends fewer than 10% of guests.
  • 2Tourists from Italy / France / Russia / Greece search in their own languages. Without multilingual SEO, the OTAs win them.
  • 3BFSG enforcement: booking flows must be WCAG 2.2 AA from 28 June 2025. Most hotel booking systems shipped pre-2025 fail.
  • 4Customer relationship lives on the OTA. No way to email past guests directly for off-season offers.

Four components for direct-booking sovereignty

01

Multilingual site (6 languages)

Cinematic photography, room detail pages with structured availability, virtual tour, EN/DE/IT/FR/RU/EL.

02

BFSG-compliant booking flow

WCAG 2.2 AA on every screen of the booking funnel. Erklärung zur Barrierefreiheit drafted and published with the site.

03

Direct-booking engine

Real-time availability, multi-night logic, package add-ons, payment via Stripe / Mollie / Adyen. Zero commission.

04

Optional AI concierge

Voice agent for upsell, restaurant booking, transport, in-room requests. Article 50 disclosure built in. Multilingual.

Three engagement models

Hotel Discovery + Channel Audit

3.500

OTA dependency audit + direct-booking gap analysis (10 days)

Most chosen

Hotel Direct-Booking Site

22.000

Multilingual site + BFSG-konformes Buchungssystem + payment (6 weeks)

Hotel Full Stack + Voice

48.000

Voice concierge + multilingual site + CRM + email automations (10 weeks)

Configure exact pricing in the calculator

Hotel projects — frequently asked questions

Will I have to leave Booking.com?+

No. We integrate with channel managers (SiteMinder, Cloudbeds, Mews, Apaleo) so you keep the OTA distribution while shifting margin to direct. Most clients see direct bookings hit 30-40% within 6 months.

How do payments work?+

Stripe is default for DACH. Mollie for SEPA-heavy markets. Adyen for enterprise. PCI-DSS handled by the processor — your site never sees card data.

Do you do hotel photography?+

We coordinate the shoot through partner photographers (Berlin / Athens / Vienna network). Costs are pass-through, not marked up. Typical shoot 1,200-2,500 € per property.

Can the site handle multiple properties?+

Yes. Multi-property templates with per-property branding overrides. Common booking engine, separate room inventories.